How to register on the Password Self-Service Portal

Step 1 

The password self-service can be accesses via the link 

Self Service Portal

or by clicking on “Reset Password/Unlock Account” when on the CTRL+ALT+DEL screen. Or If you do not have this option available please contact the IT Helpdesk by calling: 011 713 6635/6 or 6769.

Step 2 

Enter your username and password and login 

Step 3 

You will then be required to enrol yourself on the portal. Select the “click here” option.

Step 4 

Select your questions, enter and confirm your answers.

Step 5 

You have now enrolled successfully, then select the “My Info” 

On the info page, update all your details. 

(All fields that require numbers should not have any spacing between)

Step 6 

Select “edit” next to manager, then search to narrow down the list and select your manager’s name and click OK.

Once completed select “Update”. 

Step 7 

You will now have the option to change your password. There is also a list of complexity checks that you need to comply to in order to update your password. 

Once done simply sign-out and exit the enrolment.